Getting Help from Support

Updated on July 28, 2026 | 08:27 AM – CST

The Support Center is where you get in touch with our team and keep an eye on the requests you've already sent in.

This video walks through the ticket list, with a status dropdown for filtering by open, in progress, pending on client, resolved, or reopened.

You'll also learn how to raise a new ticket, from picking a category and writing your description to setting a priority and attaching an image if it helps show the problem.