Support Center

Create help desk tickets in the Practice EHR support center so we can resolve any concerns you may have related to the system.

• To create a new help desk ticket click on “New Ticket”.
• Write a description of the problem, attach images, select a priority level, click “Submit” and our team will respond as soon as possible.
• Any pending tickets will show up under “My Tickets” with the ticket #, description, status, created date and last updated date.
• If you need a quick refresher on Practice EHR, simply click “Take a Tour” for a nine minute overview video.
• The Practice EHR ticketing system is available 24/7, but if you need to speak with someone directly, our support team is available Monday-Friday 24/7 and Saturday-Sunday from 9am-6pm ET.