Support Center

Learn more about the Practice EHR support center.

 

Create help desk tickets in the Practice EHR support center so we can resolve any concerns you may have related to the system.

  • To create a new help desk ticket click on “New Ticket”.
  • Write a description of the problem, attach images, select a priority level, click “Submit” and our team will respond as soon as possible.
  • Any pending tickets will show up under “My Tickets” with the ticket #, description, status, created date and last updated date.
  • If you need a quick refresher on Practice EHR, simply click “Take a Tour” for a nine minute overview video.
  • The Practice EHR ticketing system is available 24/7, but if you need to speak with someone directly, our support team is available Monday-Friday 24/7 and Saturday-Sunday from 9am-6pm ET.